Returns & Exchanges
At Howies Hockey Tape, we stand by the quality of our gear and want to ensure you are fully satisfied with your purchase. If your order isn't up to the highest standards of the game, we offer a 30-day return policy for all unused and unopened items.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or phone with your order number and the list of items you wish to return or exchange.
- 2.Pack Your Gear
Securely pack the unused items in their original packaging, ensuring that tape rolls and accessories are protected to prevent damage during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your requested exchange items within 3-5 business days.
